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Kolay DM

Technology,
Kolay DM

An AI-powered chatbot system that analyzes your Instagram and WhatsApp messages, trained specifically for your brand. It answers your customers' questions, manages conversations and communicates in your voice. We handle the entire process, from setup to daily use.

5-Step Persona Setup

Describe your industry, business, rules and details in five short steps. Kolay DM turns your answers into your assistant's identity: how it speaks, what it says and what it never says. Our team reviews it, and the bot goes live as soon as you approve.

Calendar Module

When a customer asks for an appointment, the bot checks your staff's free slots, suggests times and books it on the right person's calendar. Staff, working hours and every booking on one screen — synced with Google Calendar too.

Google Maps Module

Reviews on your Google Business Profile gather on one screen. The AI drafts a reply to each one in your brand's voice; publish with a single click. Multiple locations? All in one place.

Content Management Module

Add prices, descriptions and FAQs to your Instagram posts. When a customer shares a post and asks "how much?", the bot knows exactly which product it is and answers with the right details.

KolayDM CRM Module

Every conversation becomes a customer record. Phone number, status, category and owner fill in automatically; see at a glance who to call and who has booked. Your team shares customers among themselves.

Make Your Brand’s Customer Communication Faster, Smarter and More Sales-Focused

Customers are far more likely to keep engaging with brands that respond quickly. Replies given in the first minutes directly increase trust, appointment rates and the chance of a sale.